Last year was marked by the COVID-19 crisis that hit the whole world. However, the entire region recorded a leap in donations for mitigating the effects of the crisis. The crisis not only caused an increase in donations, but also encouraged solidarity among people, as noted in all Western Balkan countries.

From the beginning of the crisis to 31 May 2021, we processed data on 5,993 charitable instances in the Western Balkans, in the total value of EUR 71,803,845.

Donated Amount

In all Western Balkan countries, the corporate sector was the largest donor, except in Albania, where citizens donated the most. Those companies and non-profit organizations selflessly came to aid and demonstrated solidarity in a time when no one had it easy. The corporate sector had the largest role in purchasing necessary medical equipment, non-profit organizations were the ones that went out on the field the most, while citizens donated and volunteered to help their neighbors and communities.


Use of Donations

As expected, the largest number of donations related to the pandemic were aimed at health protection. In all Western Balkan countries, we noted that almost half of donations went to purchasing disposable products such as masks, gloves and disinfectants – in some countries such as Kosovo and North Macedonia even over 60%, followed by donations for purchasing medical equipment.

Donation Recipients

In Serbia, Montenegro, Kosovo, Albania and North Macedonia, the largest share of the donated sum was intended for local and national governments, while institutions were the largest recipients in Croatia and Bosnia and Herzegovina.

We would like to remind you that you can support your communities in the fight against COVID-19 by making an online donation at, or by sending an SMS to 7300.

Non-profit organizations from Serbia that have an idea of how to help the groups most affected by the COVID-19 pandemic can, at any time, launch their crowdfunding campaigns at