Who are we

Catalyst Balkans is a regional nonprofit that provides data and tech for other nonprofits and companies to help them do more good in their communities.

With our tools – Giving Balkans philanthropy insights app, CiviCatalyst community management platform, Donacije.rs crowdfunding platform and Proaktor.org eLearning platform – we’re changing the way nonprofits and CSR departments work. We are helping them make more informed and better decisions and have a greater social impact in their communities.

Now we are looking for a CRM platform Intern with both skills and passion to join our 25-member strong team in the Western Balkan region. 

What Are We Looking For

Recent graduates or final year students from any faculty with interest in giving back to community. Given the IT nature of the position, an ideal candidate will have advanced general computer skills, and passion for all things IT. If you satisfy the requirements below, we encourage you to apply. Self-taught candidates are strongly encouraged to apply.

Required Qualifications

  • You should know how to manipulate data using spreadsheet software (Microsoft Excel, LibreOffice Calc, Google Sheets)
  • You are fluent in English and Serbian.
  • You quickly grasp technical concepts.
  • You should be eager to learn

Preferred Qualifications (candidates that satisfy the following will have an advantage):

  • Experience with any CRM software
  • Experience in nonprofit sector or any activist background
  • Familiarity with any Content Management System (Drupal/WordPress)
  • Familiarity with HTML, CSS, JS, PHP, and SQL
  • Customer support experience

What Will You Be Doing

  • Helping in Implementation of open-source CRM solution for nonprofit clients (CiviCRM)
  • Data cleaning and imports
  • Webform and other basic set-up as needed by clients
  • Ongoing support (email and phone)
  • Webinar and training support

What Do We Offer

  • Work hours: part-time (20 hours per week)
  • Paid internship: 20,000 RSD net per month
  • Flexible work schedule
  • Training, mentoring, and constant development of marketable skills
  • Internship period: 3 months (with possible extension to 6 months and full - time employment beyond that)
  • Remote friendly workspace
  • Great work – life balance
  • Everyday work that makes an impact on others
  • Supportive, open, and relaxed working environment

Want To Join Us

Submit your CV and cover letter in English through the startuj.com portal (telling us why you are interested in working with Catalyst Balkans and what you believe you would bring to the team).

Please note that only complete applications, including CV and cover letter will be taken into consideration. Only short-listed candidates will be invited for an online interview (via a video call).

Availability for interviews in the last week of March and early April is expected for selected candidates, with a desirable start date in mid-April 2023.